Sales: sales@americart.com
Standard Support: support@americart.com
Urgent Support: urgent@americart.com
(defined as an existing customer unable to take orders on their website due to a malfunction in the shopping cart.)
When writing to us, please structure your subject line like
this:
URGENT or SUPPORT – “cart-id” “problem summary”
Mailing Address:
Americart LLC
20 Constitution Blvd. South
Shelton, CT 06484
FAX Telephone Number: 203-922-7911
Customer Support Mailbox: 203-922-7918 -- Urgent matters only
We provide all sales information and technical support via EMAIL.
This telephone number is for truly urgent matters for our existing
customers, when email is not available. The voice number is not for
presales questions, application assistance, or how-to questions of
any sort. We are structured for email support only.
If you have written to us and not received a response within 24 hours, you may also leave a message on this number, your message may have been caught by our spam filter. We are getting nearly 50,000 spam messages a day and although we do search or spam folder sometimes messages are missed. We apologize for the inconvenience.
If your message is in our spam folder, having your cart id in the subject line will make it stand out.
If you have written to us and not received a response within 24 hours, you may also leave a message on this number, your message may have been caught by our spam filter. We are getting nearly 50,000 spam messages a day and although we do search or spam folder sometimes messages are missed. We apologize for the inconvenience.
If your message is in our spam folder, having your cart id in the subject line will make it stand out.
